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Frequently Asked Questions

Everything you want to know before you order

Yes. Every Silvk piece is made in 925 sterling silver. Gold and rose gold pieces are 925 silver with gold plating.

Our jewellery is hypoallergenic and safe for sensitive skin. Silver can darken slightly over time; wipe it with a soft cloth and keep it away from perfume and water to keep it shining.

16+2 inch sits just below the collarbone and suits most people. 18+2 inch falls a little lower and looks good over high-neck outfits. The extra 2 inches are adjustable.

Yes, Cash on Delivery is available across India (a small COD fee may apply at checkout). Prepaid orders are dispatched first.

Orders are dispatched in 1–2 working days and usually delivered in 4–7 working days.

We offer an easy replacement within 7 days of delivery for damaged, defective or wrong items. Please record an unboxing video and WhatsApp it to us with your order ID.

Yes, every piece has a 3-month warranty covering plating, stones and clasps in normal use. See the warranty tab on any product page for details.

Yes. Every order comes in our Silvk box with a message card, ready to gift.